Privacy Policy

1. Introduction

MistyHarborLane ("we," "us," or "our") is steadfast in ensuring your privacy is safeguarded. This document delineates the way we gather, apply, reveal, and maintain your data when you browse our site mistyharborlane.xyz or avail of our yacht rental services.

Your utilization of our services signifies your assent to the practices prescribed within this policy. This document adheres to requisite privacy statutes which include the Personal Information Protection and Electronic Documents Act (PIPEDA) along with other pertinent Canadian privacy legislations.

2. Information We Collect

2.1 Personal Information

Personal details that you willingly furnish to us upon:

• Reserving a yacht rental
• Reaching out via our site or telephone
• Signing up for our newsletter
• Completing forms on our website
• Engaging in questionnaires or promotional events

Might comprise the following:

• Your name and methods of contact such as email, phone number, and physical address
• Financial details (processed in a secure manner by third-party entities)
• Preferences and requirements for the yacht experience
• Contacts to be approached in emergencies
• Any volunteered diet specifics or health-related information

2.2 Information Collected Automatically

Information that is automatically cataloged about your gadget and browsing habits includes:

• Your IP address and locational data
• The type and version of your browser
• Specific pages you visited and the duration of your visits on our website
• Referral sources that led you to our website
• Gadget specifics (such as the model, display resolution, etc.)

2.3 Cookies and Tracking Technologies

Our website employs cookies and akin tracing mechanisms to ameliorate your browsing experience. Their roles are as follows:

• Memorizing your site preferences
• Analyzing site usage statistics and performance
• Furnishing custom content
• Enhancing the services we proffer

Management of cookies and privacy settings is possible via your web browser or our site's cookie consent feature.

3. How We Use Your Information

The information we amass is used for various purposes:

• Service Provision: To administer yacht rental services, manage reservations, and to communicate regarding your bookings
• Customer Assistance: For responding to your queries and for giving necessary support
• Transaction Processing: To carry out financial transactions and handle billing issues
• Safety and Security: To certify the security of operations and to guard against deceptive acts
• Marketing Initiatives: With your agreement, to forward promotional content and updates
• Website Amelioration: For scrutinizing usage patterns and refining website operability
• Regulatory Adherence: To comply with governing statutes and legal mandates

4. Information Sharing and Disclosure

We make a commitment not to sell, exchange, or lease out your personal details to extraneous entities. Below are scenarios where we might share your details:

4.1 Contribution to Service Providers

In certain cases, we share details with vetted service providers who help us in various areas including payment processing, web hosting and maintenance, email outreach, analytics and performance oversight, and customer service.

4.2 Compliance with Legal Obligations

Disclosure of your details might be necessary by law or when complying with legal processes, court orders, crises, or inquiries into potential misconduct or illicit activities.

4.3 Business Transactions

Should a merger, acquisition, or sale of company assets occur, your information may be a part of the transferred assets.

5. Data Security

Our adoption of suitable technical and organizational measures aims to secure your personal details from unauthorized access, alteration, dissemination, or obliteration. Such safety measures involve the usage of encryption, protected servers, access management, routine evaluations, and informative training resources for our personnel. However, as no method is infallible, we cannot assure unfailing security for your information.

6. Data Retention

Retention of your personal details held by us extends only for the periods needed to satisfy the purposes for which the information was compiled, unless the law stipulates a longer storage period. Typical retention timelines are:

• Yacht rental records: 7 years (for taxation/legal purposes)
• Marketing communications: until you choose to unsubscribe or request deletion
• Web analytics data: 26 months
• Client assistance interactions: 3 years following the last communication

7. Your Rights and Choices

You can exercise rights such as access to your data, its rectification, deletion (subject to legal restrictions), portability, the right to withdraw from our marketing communication, and to control cookies. Please contact us using the details provided below to practice these rights.

8. Services Offered by Third Parties

8.1 Use of Google Analytics

Google Analytics aids in the analysis of our website's usage trends. Opting out is achievable using the Google Analytics Opt-out Browser Add-on.

8.2 Connection to Social Media

Our website may include links to social media platforms which follow their own privacy stipulations.

8.3 Employing Payment Processors

Our financial transactions are facilitated by third-party payment processors who are compliant with Payment Card Industry Data Security Standard (PCI DSS) stipulations.

9. Global Data Transfers

Data about you could be moved to and handled in territories other than Malta. We ensure that sufficient safeguards congruent with applicable privacy laws are in place.

10. Safeguarding Children’s Privacy

Our offerings are not designed for children under the age of 13, and we do not intentionally amass their data. Should it come to our knowledge that a minor has imparted such data to us, we will act immediately to remove it.

11. Updates to This Privacy Policy

Periodic updates to our Privacy Policy might occur to reflect changes in our practices or legal directives. You will be informed about the adjustments through a revised policy post on our site, through email notifications to registered users, or through an on-site notice. Your continuous interaction with our services post the date of effect implies your concurrence with the revised terms.

12. For Inquiries

Should you hold any questions regarding our Privacy Policy or the handling of your data, kindly make contact with us:

13. Conformance to Google Ads User Consent Policy

We adhere to the consent policies specified by Google Ads. You have the option to modify your consent decisions regarding cookies and tracking through our cookie preferences settings.